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Outage in MeridianLink

ML Support Portal - user unable to access - Error - You have attempted to reach a URL that no longer exists

Resolved Major
June 16, 2025 - Started 10 months ago - Lasted 14 days
Official incident page

Incident Report

Salesforce had an update this weekend. Our ITBA team is investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/30/2025 06:03PM

This incident has been resolved.

MONITORING 10 months ago - at 06/16/2025 05:10PM

We identified that the Salesforce update over the weekend required an update to the SSO URL. This change has now been applied across all shared and dedicated servers, and we’ve confirmed that the connection is working as expected.

IDENTIFIED 10 months ago - at 06/16/2025 03:33PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 06/16/2025 01:42PM

Salesforce had an update this weekend. Our ITBA team is investigating this issue.

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