Outage in MeridianLink

ML Insight for Consumer/Opening - Dashboards Unable to Load

Resolved Major

April 01, 2026 - Started about 2 hours ago - Lasted 24 minutes
Official incident page

Incident Report

Summary AI Generated

MeridianLink's ML Insight for Consumer/Opening experienced a major incident where dashboards were unable to load, generating errors for users trying to access the service. The issue affected the Insight Operational Status component and prevented users from viewing their dashboards. The problem was resolved after 24 minutes, with all services returning to normal operation.

We are currently investigating reports of errors when trying to load Dashboards affecting ML Consumer/Opening. Our teams are actively reviewing the situation and working to better understand the scope. We will provide updates as additional information becomes available. Next update: As soon as we have more details.

Components affected

MeridianLink Insight Operational Status

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Latest Updates ( sorted recent to last )

RESOLVED about 2 hours ago - at 04/01/2026 08:04PM

The issue affecting the Dashboards has been resolved, and all services are operating normally.

Thank you for your patience while our teams worked to address this issue. If you continue to experience any problems, please contact Support.

INVESTIGATING about 2 hours ago - at 04/01/2026 07:42PM

We are currently investigating reports of errors when trying to load Dashboards affecting ML Consumer/Opening.

Our teams are actively reviewing the situation and working to better understand the scope. We will provide updates as additional information becomes available.

Next update: As soon as we have more details.

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