Outage in MeridianLink

MCL - Tax Transcripts may not be downloading

Resolved Minor

April 27, 2026 - Started 21 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

MeridianLink experienced a 6.1-hour outage where tax transcripts could not download due to the connection link failing to reach the IRS portal. The incident affected multiple components including OpenClose, Mortgage Credit Link Credit Integrations, Consumer App Credit Reports, and Mortgage App Integrations. The issue was resolved after clients contacted their IRS representatives to register new MeridianLink IP addresses, restoring transcript download functionality.

Dear Clients, We are aware of the tax transcripts link not connecting to the IRS portal. We advise contacting your IRS rep to register the new Meridianlink IPs.

Components affected

MeridianLink OpenClose MeridianLink Mortgage Credit Link Credit Integrations MeridianLink Consumer App Credit Reports MeridianLink Mortgage App Integrations

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Latest Updates ( sorted recent to last )

RESOLVED 21 days ago - at 04/27/2026 08:19PM

This incident has been resolved.

MONITORING 21 days ago - at 04/27/2026 05:52PM

We are observing some transcripts completing and waiting on the CRAs to confirm.

IDENTIFIED 21 days ago - at 04/27/2026 03:11PM

We are continuing to work on a fix for this issue.

IDENTIFIED 21 days ago - at 04/27/2026 02:17PM

Dear Clients,
We are aware of the tax transcripts link not connecting to the IRS portal. We advise contacting your IRS rep to register the new Meridianlink IPs.

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