MeridianLink experienced a 6.1-hour outage where tax transcripts could not download due to the connection link failing to reach the IRS portal. The incident affected multiple components including OpenClose, Mortgage Credit Link Credit Integrations, Consumer App Credit Reports, and Mortgage App Integrations. The issue was resolved after clients contacted their IRS representatives to register new MeridianLink IP addresses, restoring transcript download functionality.
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This incident has been resolved.
We are observing some transcripts completing and waiting on the CRAs to confirm.
We are continuing to work on a fix for this issue.
Dear Clients,
We are aware of the tax transcripts link not connecting to the IRS portal. We advise contacting your IRS rep to register the new Meridianlink IPs.
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