MeridianLink experienced a data refresh delay that affected Partner Connect vendors for 8.3 hours. The issue impacted downstream processes for affected partners who rely on timely data updates. The team identified the root cause, reran the affected pipelines, and successfully restored all Partner Connect data to current status.
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The pipeline refresh has completed successfully, and all Partner Connect data is now fully up to date for affected partners.
Our team will continue monitoring the pipeline to ensure the next scheduled refresh runs as expected. At this time, no further issues are anticipated.
We appreciate your patience while we worked through this issue.
We have identified the cause and are rerunning subsequent pipelines. This is estimated to be completed in 4- 6 hours.
We apologize for the inconvenience caused to your downstream processes.
We are continuing to work on a fix for this issue.
A data refresh delay affecting Partner Connect vendors has been identified. Our team is investigating and working toward resolution.
We apologize for any inconvenience this may have caused.
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