Outage in MeridianLink
Decision Lender 4 Production– Reports Sitting in a Queued Status
Resolved MajorIncident Report
Summary AI Generated
MeridianLink's Decision Lender 4 experienced a major incident where all reports requested became stuck in a queued status and failed to process to completion. The issue affected the DecisionLender4 App's operational status for 24 minutes until IT identified and resolved a database problem. Reports that were queued during the incident may have encountered errors, but new report requests began processing successfully after the fix was implemented.
All reports requested today are currently stuck in a Queued (Runnable on batch) status and are not progressing to completion.
Components affected
MeridianLink DecisionLender4 App Operational StatusTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/19/2026 02:35PM
This issue has been resolved and confirmed.
MONITORING
4 days ago - at 05/19/2026 02:22PM
A fix has been implemented, and report generation is now functioning as expected.
We are actively monitoring to ensure continued stability. We recommend submitting a new report to confirm successful processing.
IDENTIFIED
4 days ago - at 05/19/2026 02:21PM
IT have identified the issue and recovered the database. Reports that were previously requested may have encountered errors; however, the issue has been resolved. New report requests should now generate successfully.
INVESTIGATING
4 days ago - at 05/19/2026 02:13PM
All reports requested today are currently stuck in a Queued (Runnable on batch) status and are not progressing to completion.
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