MeridianLink experienced SYSTEM_UNAVAILABLE errors with Experian services, affecting consumer credit pulls and causing TCP system unavailable errors across multiple integrations including Consumer App Credit Reports, Mortgage Credit Link, and Mortgage App Integrations. Experian investigated and resolved the service health issues affecting their credit pull functionality. The incident was fully resolved after 1.8 hours of monitoring and remediation efforts.
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This incident has been resolved.
We are continuing to monitor for any further issues.
We are no longer observing Experian submission errors. We keep monitoring.
We are continuing to work on a fix for this issue.
Experian is currently investigating reports of consumer credit pull failures impacting multiple clients, where requests are returning a TCP SYSTEM UNAVAILABLE error. Their teams are actively reviewing service health and will provide updates on impact and restoration as soon as possible.
We will continue to share updates as we receive additional information.
We are getting reports of SYSTEM_UNAVAILABLE errors impacting Experian services. We will continue to share updates as we receive additional information.
We are getting reports of SYSTEM_UNAVAILABLE errors impacting Experian services.
We will continue to share updates as we receive additional information.
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