On June 19, 2026, MeridianLink experienced a 34-minute major incident where all new credit requests through DecisionLender4 Partner Integrations failed, returning a "CreditReport is empty" error due to an issue with Experian credit reports. MeridianLink worked with Experian to identify and implement a fix. The incident was fully resolved by 9:22 AM PT.
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This incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently working with Experian to investigate and resolve this issue.
Impact:
All new credit requests submitted today (06/19/2026) are returning a “CreditReport is empty” message.
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