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Outage in MeridianLink

MeridianLink PriceMyLoan: Ratesheet for PCB Wholesale is experiencing a processing delay

Resolved Minor
April 16, 2026 - Started 4 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

MeridianLink's PriceMyLoan service experienced a processing delay with the PCB Wholesale rate sheet that prevented rates from being loaded into the system for 1.5 hours. The issue affected the OpenClose Pricing Engine, Mortgage App Pricing Engine, and Mortgage Access components. The problem was successfully resolved after the team worked to restore the rate sheet loading functionality.

The PriceMyLoan team is experiencing an issue with the PCB (Plains Commerce Bank) Wholesale rate sheet and has not yet been able to load those rates into PML. The team is working to resolve the issue.
Components affected
MeridianLink OpenClose Pricing Engine (DecisionAssist) MeridianLink Mortgage App Pricing Engine (PML) MeridianLink Mortgage Access

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 04/16/2026 05:30PM

This has been resolved.

INVESTIGATING 4 days ago - at 04/16/2026 04:01PM

The PriceMyLoan team is experiencing an issue with the PCB (Plains Commerce Bank) Wholesale rate sheet and has not yet been able to load those rates into PML. The team is working to resolve the issue.

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