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Outage in MeridianLink

MeridianLink Mortgage - Compliance Eagle - Inconsistent authorization error is occurring

Minor
April 09, 2026 - Started 3 days ago
Official incident page

Incident Report

Dear Valued clients, We have several clients reporting for ComplianceEagle where an authorization error is occurring. This is inconsistent as some credentials will work for the automated request while some will work for manual request and some will not work at all. Our internal teams are investigating this issue. We will provide another update in 30 minutes. Thank you for your patience. Meridianlink Mortgage Team

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Latest Updates ( sorted recent to last )
IDENTIFIED 3 days ago - at 04/10/2026 10:18AM

The Compliance Eagle credentials issue has been identified, and we are validating our solution. We will provide another update as soon as we have additional information.

INVESTIGATING 3 days ago - at 04/09/2026 11:07PM

We are still investigating this issue and will provide an update as soon as we hear from our internal teams.

INVESTIGATING 3 days ago - at 04/09/2026 10:16PM

We are still investigating this issue and will provide an update as soon as we hear from our internal teams.

INVESTIGATING 3 days ago - at 04/09/2026 09:59PM

Dear Valued clients,

We have several clients reporting for ComplianceEagle where an authorization error is occurring.

This is inconsistent as some credentials will work for the automated request while some will work for manual request and some will not work at all. Our internal teams are investigating this issue. We will provide another update in 30 minutes.

Thank you for your patience.

Meridianlink Mortgage Team

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