Outage in MeridianLink

TazWorks - Vendor Issue with County, State, and Federal Criminal Searches

Resolved Major

February 24, 2025 - Started 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating the issue

Components affected

MeridianLink InstaScreen Partner Integrations MeridianLink InstaScreen Operational Status

Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/24/2025 07:12PM

Search can now be re-dispatched to vendors that were previously reporting an error regarding years and jurisdiction groups

IDENTIFIED 2 months ago - at 02/24/2025 02:57PM

Vendors using the Digital Delve platform are experiencing errors. Digital Delve is aware of the issue and are working on it.

INVESTIGATING 2 months ago - at 02/24/2025 02:46PM

We are currently investigating the issue

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