Outage in MeridianLink
ML Consumer/Opening - MagicWrighter ACH Errors
Resolved Minor
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Outage Details
Clients are reporting issues with ACH Deposit Transactions as well as ACH Disbursement Transactions when using MagicWrighter as the ACH service provider.
They are reporting receiving a variation of this error "Transaction Failed: - The underlying connection was closed: An Unexpected error occurred on a send."
We are looking into this on our end. If you'd like to reach out to MagicWrighter directly, please feel free to do so.
Components affected
MeridianLink Portal App - Other Partner Integrations MeridianLink Consumer App - Other Partner IntegrationsLatest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 05/21/2025 07:08PM
Clients have confirmed successful transactions via MagicWrighter ACH after they made their configuration changes.
MONITORING
about 18 hours ago - at 05/21/2025 05:29PM
MagicWrighter had their IT team make a configuration change and some clients are reporting successful transactions. We will continue monitoring prior to closing out this incident.
IDENTIFIED
about 20 hours ago - at 05/21/2025 03:39PM
We've reached out to MagicWrighter directly who has acknowledged some interruptions on their end and are continuing to investigate. We will post an update when more information is available.
INVESTIGATING
about 21 hours ago - at 05/21/2025 03:18PM
Clients are reporting issues with ACH Deposit Transactions as well as ACH Disbursement Transactions when using MagicWrighter as the ACH service provider.
They are reporting receiving a variation of this error "Transaction Failed: - The underlying connection was closed: An Unexpected error occurred on a send."
We are looking into this on our end. If you'd like to reach out to MagicWrighter directly, please feel free to do so.
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