Outage in MeridianLink
Meridianlink Mortgage - Fatal Errors in IDS for multiple clients related to 4506-C data
Resolved Minor
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Outage Details
IDS made some change to how they process 4506-C data sent to them in the document request payload. They are investigating the issue.
Components affected
MeridianLink Mortgage App IntegrationsLatest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 04/09/2025 08:00PM
This incident has been resolved.
MONITORING
2 months ago - at 04/09/2025 07:28PM
IDS made an adjustment to the mapping, and we are currently monitoring the progress of their solution.
IDENTIFIED
2 months ago - at 04/09/2025 05:37PM
IDS is continuing to work on a fix.
IDENTIFIED
2 months ago - at 04/09/2025 04:15PM
IDS has identified there is some mapping issue, but they are still not sure what is causing it. They have escalated this to their Development team to advise.
In the meantime, clients will need to set the missing 4506-C data points in the IDS system, or request that IDS default the missing 4506-C data to some value, so the error does not fire.
INVESTIGATING
2 months ago - at 04/09/2025 02:22PM
The vendor is still investigating.
INVESTIGATING
2 months ago - at 04/09/2025 12:36AM
The vendor is continuing to investigate the issue.
INVESTIGATING
2 months ago - at 04/08/2025 11:43PM
The vendor is continuing to investigate the issue.
INVESTIGATING
2 months ago - at 04/08/2025 10:35PM
The vendor is investigating the issue.
INVESTIGATING
2 months ago - at 04/08/2025 10:34PM
IDS made some change to how they process 4506-C data sent to them in the document request payload. They are investigating the issue.
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