Outage in MeridianLink

Partner Connect - Data Refresh Delay

Resolved Minor

May 28, 2026 - Started 8 days ago - Lasted about 12 hours
Official incident page

Incident Report

Summary AI Generated

MeridianLink experienced a data refresh delay affecting Partner Connect vendors for 11.9 hours. The issue prevented Partner Connect data from updating properly, leaving affected partners with outdated information. The team identified and fixed the underlying problem, successfully completing the pipeline refresh to restore all data to current status.

A data refresh delay affecting Partner Connect vendors has been identified. Our team is investigating and working toward resolution. We apologize for any inconvenience this may have caused.

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Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 05/29/2026 12:55AM

The pipeline refresh has completed successfully, and all Partner Connect data is now fully up to date for affected partners.

Our team will continue monitoring the pipeline to ensure the next scheduled refresh runs as expected. At this time, no further issues are anticipated.

We appreciate your patience while we worked through this issue.

IDENTIFIED 8 days ago - at 05/28/2026 05:04PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 days ago - at 05/28/2026 01:09PM

A data refresh delay affecting Partner Connect vendors has been identified. Our team is investigating and working toward resolution.

We apologize for any inconvenience this may have caused.

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