A MeridianLink incident lasting 18 minutes caused encrypted SSN values to display in Partner Connect tables instead of the expected decrypted values, impacting clients and Partner Connect vendors accessing pipeline data. The engineering team investigated and resolved the issue, restoring normal decrypted SSN visibility for Partner Connect vendors.
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Partner Connect vendors are now able to see decrypted SSNs in the pipeline.
Summary:
We are aware of an issue where some clients are seeing encrypted SSN values in various Partner Connect tables instead of the expected decrypted values. Our engineering team is actively investigating and working to restore normal behavior.
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