Outage in MeridianLink

Partner Connect Data Refresh Delay

Resolved Minor

September 01, 2026 - Started 14 days ago - Lasted 37 minutes
Official incident page

Incident Report

Summary AI Generated

MeridianLink's Partner Connect experienced a 37-minute data refresh delay caused by an upstream ingestion process exceeding its typical processing window due to increased data volume from a recent onboarding. Partner Connect vendor data was unavailable during this period. The pipeline completed successfully and data was fully refreshed by 9:50 AM PT.

A data refresh delay affecting Partner Connect vendors has been identified. Our team is currently reviewing the cause of the delay. This mornings pipeline is now running and is expected to be completed in the next 30-45 minutes. We apologize for any inconvenience this may have caused.

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Latest Updates ( sorted recent to last )

RESOLVED 14 days ago - at 09/01/2026 04:50PM

Partner Connect data is now refreshed, please reach out if there are any issues!

Root Cause Assessment: The upstream ingestion process exceeded its typical processing window due to increased data volume from a recent onboarding, we are working with internal teams to ensure this does not occur in the future.

INVESTIGATING 14 days ago - at 09/01/2026 04:16PM

A data refresh delay affecting Partner Connect vendors has been identified. Our team is currently reviewing the cause of the delay. This mornings pipeline is now running and is expected to be completed in the next 30-45 minutes.

We apologize for any inconvenience this may have caused.

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