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Outage in MeridianLink

ML Opening - FIS BizChex issues

Resolved Major
September 28, 2026 - Started 8 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

**MeridianLink – FIS BizChex Outage Summary** On September 28, 2026, MeridianLink experienced a major incident lasting approximately 1.7 hours affecting the Consumer App's Partner Integrations due to an issue with the FIS BizChex certificate. The team resolved the incident by replacing the expired or invalid certificate. Service was fully restored by 2:06 PM PT.

We are actively working to replace the FIS BizChex certificate and will provide an update as soon as the replacement is complete. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 09/28/2026 09:06PM

This incident has been resolved.

INVESTIGATING 8 days ago - at 09/28/2026 07:28PM

We are actively working to replace the FIS BizChex certificate and will provide an update as soon as the replacement is complete. Thank you for your patience.

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