Outage in Merinio

Web interface is intermittently responsive

Resolved Minor

May 07, 2021 - Started over 4 years ago
Official incident page

Incident Report

A spike in email related events getting sent to the API servers caused our database to temporarily exceed its limit of operations per second, causing a systemwide slow down of all requests that required database access. We have temporarily fixed the issue by disabling email delivery and read receipts as we scale our database's peak performance to better handle spikes of this nature. Email delivery and read receipts will be re-enabled once the new database is up and running.

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Latest Updates ( sorted recent to last )

RESOLVED over 4 years ago - at 05/07/2021 08:49PM

A spike in email related events getting sent to the API servers caused our database to temporarily exceed its limit of operations per second, causing a systemwide slow down of all requests that required database access.

We have temporarily fixed the issue by disabling email delivery and read receipts as we scale our database's peak performance to better handle spikes of this nature. Email delivery and read receipts will be re-enabled once the new database is up and running.

Latest Merinio outages

Web application not responding - over 2 years ago

Some requests are failing causing the web application to hang. - over 3 years ago

Application hangs when changing filters - over 3 years ago

Increased latency on all systems - over 3 years ago

Application not loading - over 3 years ago

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