Outage in MessageBird

Delivery Delays for a Subset of SMS Messages to Australia

Resolved Minor
July 20, 2022 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Need to monitor MessageBird outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including MessageBird, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing SMS delivery delays when sending messages to a subset of Australian numbers. Our platform is queuing the SMS messages or they are being sent via alternative carriers. We're investigating and working with the carrier to restore the service.
Components affected
MessageBird SMS - APAC
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 07/20/2022 09:46AM

The connectivity to the carrier has been restored. We are monitoring the situation and gracefully rerouting the traffic back to the carrier.

IDENTIFIED about 3 years ago - at 07/20/2022 08:04AM

We have confirmed there has been disruption on the carrier network side. We are working with the carrier to restore the service.

INVESTIGATING about 3 years ago - at 07/20/2022 07:58AM

We are experiencing SMS delivery delays when sending messages to a subset of Australian numbers. Our platform is queuing the SMS messages or they are being sent via alternative carriers. We're investigating and working with the carrier to restore the service.

Latest MessageBird outages

[US West] Data Processing Delays - Reporting Affected - 5 days ago
AI employees are failing to respond to conversations - 12 days ago
Delays processing incoming conversation messages - 12 days ago
Failures publishing new Flows versions - 12 days ago
Campaign sending failures using communication attributes - 18 days ago

Status Page Aggregator Built for IT Managers

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook