Outage in MessageBird

Campaign sending failures using communication attributes

Resolved Minor
September 25, 2025 - Started about 1 month ago - Lasted 40 minutes
Official incident page

Incident Report

We are investigating campaign sending failures and estimated recipients showing as zero. This is only impacting campaigns when sending using communication attributes.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/25/2025 04:41PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 09/25/2025 04:30PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 09/25/2025 04:02PM

We are investigating campaign sending failures and estimated recipients showing as zero. This is only impacting campaigns when sending using communication attributes.

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