MessageBird experienced campaign activation failures in their EP Marketing Suite, where newly activated campaigns were failing approximately 10 minutes after activation. The issue affected campaigns created within a 30-minute window and lasted for 2.4 hours. The problem was resolved with a fix implementation, and affected customers were advised to retry their failed campaigns.
This incident has been resolved.
A fix has been implemented and we are monitoring the results. Affected customers are advised to retry their campaigns.
We are currently investigating an issue impacting campaigns activated in the EP Marketing Suite within the last 30 minutes. Affected campaigns are failing approximately 10 minutes after activation.
Our team is actively working on a fix.
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