Outage in MessageBird
Wait step in automations having degraded performance
Resolved MinorIncident Report
Summary AI Generated
MessageBird experienced degraded performance in the wait step functionality of their automations service for 2.8 hours. A rapid spike in automation activity overwhelmed the infrastructure's autoscaling capabilities, creating a temporary processing backlog. The issue was resolved by scaling systems to meet demand and fully processing the accumulated backlog.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 04/07/2026 08:32AM
All backlog fully processed.
MONITORING
28 days ago - at 04/07/2026 07:28AM
We've identified the cause of the issue affecting wait steps in automations.
A rapid spike in automation activity outpaced our infrastructure's autoscaling response, leading to a temporary processing backlog. Our systems have since scaled to meet demand and the backlog is expected to clear completely in 30mins.
INVESTIGATING
28 days ago - at 04/07/2026 05:49AM
We are currently investigating this issue.
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