Outage in MessageBird
Conversations data processing is behind
Resolved MinorIncident Report
Summary AI Generated
MessageBird experienced a data processing delay in their US West cluster that caused conversation reporting to fall behind schedule. The issue affected the Conversations API, preventing real-time reporting functionality for users. The processing backlog was cleared and the incident was resolved after 53 minutes of monitoring to ensure stability.
We are currently looking into an issue where processing conversations date is running behind in our US West cluster. This is causing the reporting to be behind.
Components affected
MessageBird Conversations APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 06/01/2026 05:22PM
This incident has been resolved.
MONITORING
19 days ago - at 06/01/2026 04:51PM
The processing has caught up and we are monitoring to ensure it doesn't get behind again.
INVESTIGATING
19 days ago - at 06/01/2026 04:33PM
We are currently looking into an issue where processing conversations date is running behind in our US West cluster. This is causing the reporting to be behind.
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