Outage in MessageBird
SMS delivery interruption - Netherlands - KPN 20408
Resolved MinorIncident Report
Summary AI Generated
MessageBird experienced SMS delivery issues in the Netherlands affecting KPN customers, where messages to a small subset of users were delayed or failed to deliver completely. The incident impacted SMS services in the EMEA region and lasted approximately 188.8 hours. The issue was resolved through collaboration with KPN's engineering teams.
KPN Netherlands has reported issues with A2P delivery to a small subset of their customer base, which may cause messages to be delivered with a delay or not at all. We are working closely with their engineering teams to have this resolved.
Components affected
MessageBird SMS - EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/16/2026 07:43AM
This incident has been resolved.
IDENTIFIED
12 days ago - at 05/08/2026 10:55AM
KPN Netherlands has reported issues with A2P delivery to a small subset of their customer base, which may cause messages to be delivered with a delay or not at all. We are working closely with their engineering teams to have this resolved.
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