Outage in MessageBird

Drop in delivery rates towards Singapore and India

Resolved Minor
March 27, 2023 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating a drop in delivery rate on some of our connections to Singapore.
Components affected
MessageBird SMS - APAC
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/28/2023 07:46AM

Delivery rates are back to normal.

MONITORING over 1 year ago - at 03/27/2023 02:49PM

We are observing improved deliverability but we are still closely monitoring the situation. We will continue to do so until the delivery rate returns to what is expected.

IDENTIFIED over 1 year ago - at 03/27/2023 09:30AM

We are investigating a carrier issue to results in lower delivery rates of traffic towards Singapore and India. At the moment this is impacting traffic to Jio (India) and M1 (Singapore).

Our engineers are investigating and we will update here once we know more.

INVESTIGATING over 1 year ago - at 03/27/2023 07:45AM

We are investigating a drop in delivery rate on some of our connections to Singapore.

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