Outage in MessageBird

Some outgoing messages in inbox are having the from address changed.

Resolved Minor
January 29, 2025 - Started 7 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating why some outgoing messages are using a default email address for the from address.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 01/29/2025 06:40PM

This incident has been resolved.

MONITORING 7 days ago - at 01/29/2025 06:09PM

We have deployed a fix and are no longer seeing the issue. We are continuing to monitor.

IDENTIFIED 7 days ago - at 01/29/2025 05:16PM

The team has identified the issue and is testing a fix.

INVESTIGATING 7 days ago - at 01/29/2025 04:27PM

We are investigating why some outgoing messages are using a default email address for the from address.

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