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Outage in Meta

Outage in WhatsApp Business API - Cloud API - Calling

Resolved Major
March 03, 2026 - Started about 1 month ago - Lasted about 7 hours

Incident Report

Summary AI Generated

WhatsApp Business API experienced high disruptions affecting Business Initiated Calling functionality for 7.4 hours. The engineering team identified the root cause and deployed a fix over the course of several hours. The outage specifically impacted the Cloud API's calling capabilities for business users.

Our engineering teams have identified the root cause of the high disruptions impacting Business Initiated Calling on WhatsApp Cloud API. We are currently deploying the fix and the expected to be deployed in next few hours.
Components affected
Meta WhatsApp Business API

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Latest Updates ( sorted recent to last )
HIGH DISRUPTIONS about 1 month ago - at 03/04/2026 02:03AM

Our engineering teams have identified the root cause of the high disruptions impacting Business Initiated Calling on WhatsApp Cloud API. We are currently deploying the fix and the expected to be deployed in next few hours.

HIGH DISRUPTIONS about 1 month ago - at 03/03/2026 04:50AM

We are currently experiencing high disruptions impacting Cloud API - Business Initiated Calling. Our engineering teams are investigating the issue. We will provide another update if additional information is available.

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