Meta WhatsApp Business API Status - Is Meta WhatsApp Business API Down?

Meta WhatsApp Business API is operational

Updated

Meta WhatsApp Business API not working for you?

Current Meta official ongoing incidents

No incidents reported in Meta's status page

IsDown pulls data from Meta's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Meta WhatsApp Business API issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Meta WhatsApp Business API problems

  • A

    Ahmed

    My WhatsApp Business isn't connecting, and I have a strong internet connection.

  • A

    Amit

    Not able to login on dual watsapp business app

  • C

    Carleen

    It wont open or type in messages

  • M

    Mercy

    Its refusing to download to latest version

  • J

    Jerlus

    When I open my app it take less than 2mins and just freeze

  • S

    Shahabaaz

    Msg not going and receiving

  • C

    Cleiton

    I can't send a message to facebook using the WhatsApp cloud API

  • K

    Kiran

    From yesterday onwards In meta developer dashboard WhatsApp API Setup and configuration page is showing blank screen i Can't open quick start, API settings or settings under the whatsapp tab

  • M

    Murilo

    Message sent, but not delivered

  • J

    Joyce

    My WhatsApp business, simply stopped working. 😭

  • Y

    YEBOAH

    My whatsapp business status is stuck on sending for hours

  • M

    Mohamed

    The app demands an update that does not exist and wont open

  • G

    Gouri

    Initializing but not completing showing in process

  • T

    Temo

    I was sending messages using API without any problem and suddenly I received this error: message":"(#135000) Generic user error After doing some research there is no solution that I could find but turns out it's a common issue

  • C

    CK

    “This media cannot be saved” Everytime I try to download my own photo

  • A

    ALI

    As i open the whatsapp business account it shows unabale to open

  • S

    Samir

    I am not able to send or receive messages. I have up to 17 gb free memory space. Both my ios and WhatsApp business updates are up to date. I have reinstalled my app. I am using iPhone 13 so the device also shouldn’t be an issue. I have WhatsApp on the same device which is working properly. I hav...

  • P

    Perry

    Dear WhatsApp business, my messages are not loading and I can’t send out messages too, I can’t veiw status , every thing just stop functioning and it frustrating

  • G

    Giovann

    Not connecting to servers

  • S

    Subham

    Getting the status code 13100

  • A

    Arun

    Not receiving OTP messages that Whatsapp configuration page sends to authenticate test number

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Meta WhatsApp Business API outage history

IsDown has tracked 136 incidents for Meta WhatsApp Business API since started monitoring Meta status in May 2023.

  • Apr 22 2025

    Our engineering teams are actively working on a solution, and we expect to release a fix within the next few hours. We will provide another update as soon as more information is available. More details

  • Apr 16 2025

    17 days ago · lasted 1 day

    Our engineering teams have identified the root cause of the low disruptions impacting WhatsApp Android app crashes for catalogs on WHATSAPP BUSINESS CLOUD API. We are currently deploying the fix and will provide another update within 24 hours or s... More details

  • Apr 12 2025

    21 days ago · lasted 7 minutes

    The fix for the low disruptions impacting sending messages on Whatsapp Business API has been deployed and this issue is now mitigated as of 04/12/2025 8:10 AM PST. Thank you for your patience. More details

  • May 2023 ...
    IsDown started monitoring Meta status

    We've tracked and collected 136 incidents for Meta WhatsApp Business API since started monitoring Meta status

Sign up and check all outage history

Having problems with Meta WhatsApp Business API? What can you do?

  1. First, stay calm.

    • We know it's stressful when Meta WhatsApp Business API is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Meta WhatsApp Business API is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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WhatsApp Business API is part of Meta. Check the Meta's status.

13 incidents in 2025

Meta WhatsApp Business API outages in the last 30 days

Number of Incidents

3 issues

Last incident

11 days ago

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Frequently Asked Questions

Is Meta WhatsApp Business API down today?

Meta WhatsApp Business API is down. You can check Meta WhatsApp Business API status and incident details on the top of the page. IsDown continuously monitors Meta WhatsApp Business API official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Meta WhatsApp Business API status?

Meta WhatsApp Business API seems to be having problems. You can check Meta WhatsApp Business API status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Meta WhatsApp Business API outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Meta WhatsApp Business API slow today?

Currently there's no report of Meta WhatsApp Business API being slow. Check on the top of the page if there are any reported problems by other users.

How are Meta WhatsApp Business API outages detected?

IsDown monitors the Meta WhatsApp Business API official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Meta WhatsApp Business API outage?

Meta WhatsApp Business API last outage was on April 22, 2025 with the title "Outage in WhatsApp Business API - WhatsApp Business Account Management"

Meta not working for you? How do I know if Meta is down?

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Meta status changes?

IsDown offers an easy way to monitor Meta with maximum flexibility

Major Outages Notifications

IsDown monitors WhatsApp Business API for major outages. A major outage is when WhatsApp Business API experiences a critical issue that severely affects one or more services/regions. When Meta marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Meta status page for minor outages. A minor outage is when WhatsApp Business API experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Meta status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors Meta and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Meta and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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