Outage in Meta
Outage in Meta Horizon Device Manager - Device management
Resolved Minor
April 16, 2026 - Started 23 days ago
- Lasted 6 days
Incident Report
Summary AI Generated
Meta Horizon Device Manager experienced an outage where administrators could not switch organization context to manage client devices, with the system reverting back to their own organization instead of the selected client organization. This prevented Meta Horizon Managed Solutions customers from managing devices and apps across multiple client organizations. The incident lasted approximately 145 hours and has been resolved.
Some Meta Horizon Managed Solutions customers are reporting issues when trying to switch organization context to manage devices across multiple customers in Meta Horizon Device Manager.
When attempting to switch to a client organization, Device Manager reverts back to the admin’s own organization, preventing management of client devices and apps.
Our team is actively working to resolve this issue. We apologize for any disruptions this may have caused.
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Latest Updates ( sorted recent to last )
MEDIUM DISRUPTIONS
23 days ago - at 04/16/2026 11:00AM
Some Meta Horizon Managed Solutions customers are reporting issues when trying to switch organization context to manage devices across multiple customers in Meta Horizon Device Manager.
When attempting to switch to a client organization, Device Manager reverts back to the admin’s own organization, preventing management of client devices and apps.
Our team is actively working to resolve this issue. We apologize for any disruptions this may have caused.
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