Outage in Meta
Outage in WhatsApp Business API - Cloud API
Major
May 19, 2026 - Started about 5 hours ago
Incident Report
We are currently experiencing high disruptions impacting webhook delivery and sends of media messages on Whatsapp Cloud API. This issue started at 11:30 am SGT on May 19th. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available.
Components affected
Meta WhatsApp Business APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
HIGH DISRUPTIONS
about 5 hours ago - at 05/19/2026 04:59AM
We are currently experiencing high disruptions impacting webhook delivery and sends of media messages on Whatsapp Cloud API. This issue started at 11:30 am SGT on May 19th. Our engineering teams are investigating the issue. We will provide another update within 1 hour or sooner if additional information is available.
RESOLVED
about 5 hours ago - at 05/19/2026 04:59AM
We have recovered from an earlier outage impacting Cloud API, and services have now been restored. We apologize for any inconvenience that this may have caused.
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