Outage in Metabase

Google SSO bug affecting LATAM customers

Resolved Minor
July 24, 2023 - Started over 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

We are aware of an issue in Google identity services that's affecting our customers in LATAM. If you're running Metabase self hosted or in our Cloud and have Google SSO enabled, you'll see an error on the login screen that won't let you access the product. We will keep monitoring the situation as we expect that it should be fixed soon.
Components affected
Metabase Cloud Platform
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/25/2023 01:37AM

We've built and pushed new release artifacts to ship to our cloud and self hosted users who are facing this issue. Please refer to our website, Dockerhub or Github releases site to pull the new artifact that will solve this issue. Our Cloud instances will be upgraded as soon as we can in order to normalize the service.

INVESTIGATING over 1 year ago - at 07/24/2023 07:30PM

We are aware of an issue in Google identity services that's affecting our customers in LATAM. If you're running Metabase self hosted or in our Cloud and have Google SSO enabled, you'll see an error on the login screen that won't let you access the product. We will keep monitoring the situation as we expect that it should be fixed soon.

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