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Outage in MetaMap

[Incident] Argentinian Facematch Government Check

Resolved Major
May 23, 2025 - Started 12 months ago - Lasted 3 days
Official incident page

Incident Report

[EN]: The Argentinian Facematch Govcheck database is currently unavailable, verifications are not being processed as expected. The provider is already investigating. [ES]: La base de datos donde validamos el chequeo gubernamental Facematch no está disponible actualmente, las verificaciones no están siendo procesadas como se espera. Actualmente el proveedor está investigando este problema. [PT]: A base de dados onde validamos o Argentinian Facematch Govcheck, está indisponível no momento, e as verificações não estão sendo processadas como esperado. O fornecedor já está investigando.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/26/2025 04:14PM

[EN]:
The Argentinean RENAPER Facematch database has started to stabilize again, and the verifications are being processed correctly.

[ES]:
La base de datos del Argentina RENAPER Facematch ha comenzado a estabilizarse de nuevo, y las verificaciones se están procesando correctamente.

[PT]:
A base de dados de Argentina RENAPER Facematch esta se tornando estável novamente, e as verificações estão sendo processadas corretamente.

INVESTIGATING 12 months ago - at 05/23/2025 09:41PM

[EN]:
The Argentinian Facematch Govcheck database is currently unavailable, verifications are not being processed as expected. The provider is already investigating.

[ES]:
La base de datos donde validamos el chequeo gubernamental Facematch no está disponible actualmente, las verificaciones no están siendo procesadas como se espera. Actualmente el proveedor está investigando este problema.

[PT]:
A base de dados onde validamos o Argentinian Facematch Govcheck, está indisponível no momento, e as verificações não estão sendo processadas como esperado. O fornecedor já está investigando.

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