Outage in MetaMap

[Incident] Experiencing delay on the verification process

Minor
May 24, 2025 - Started about 10 hours ago
Official incident page

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Outage Details

[EN] We are facing delays while performing verifications. We're already acting internally to mitigate the situation. You may notice certain delay during the process. As soon as it gets resolved, we'll update its status. [ES] Se están presentando demoras al realizar las verificaciones. Ya estamos actuando internamente para mitigar la situación. Notaran cierta demora durante el proceso. Tan pronto la situación sea resuelta se actualizara su estado. [PT] Vários comerciantes estão enfrentando atrasos ao realizar verificações . Já estamos agindo internamente para mitigar a situação. Você pode notar algum atraso ou erro durante o processo. Assim que o problema for resolvido, atualizaremos seu status
Components affected
MetaMap API / SDKs
Latest Updates ( sorted recent to last )
MONITORING about 8 hours ago - at 05/25/2025 01:47AM

[EN]
The situation is starting to stabilize in the system, but we will continue to monitor the platform closely to guarantee that in the next hours the overall process remains that way.

[ES]
La situación empezó a estabilizarse, sin embargo, seguiremos atentos para asegurarnos de que en las próximas horas el proceso general se mantenga como hasta ahora.

[PT]
A situação está começando a estabilizar-se, porém continuaremos a monitorar a plataforma de perto para garantir que nas próximas horas, o processo geral permaneça assim.

INVESTIGATING about 10 hours ago - at 05/24/2025 11:32PM

[EN]
We are facing delays while performing verifications. We're already acting internally to mitigate the situation. You may notice certain delay during the process. As soon as it gets resolved, we'll update its status.

[ES]
Se están presentando demoras al realizar las verificaciones. Ya estamos actuando internamente para mitigar la situación. Notaran cierta demora durante el proceso. Tan pronto la situación sea resuelta se actualizara su estado.

[PT]
Vários comerciantes estão enfrentando atrasos ao realizar verificações . Já estamos agindo internamente para mitigar a situação. Você pode notar algum atraso ou erro durante o processo. Assim que o problema for resolvido, atualizaremos seu status

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