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Outage in MetaMap

[Incident] Mexican PEP Validation

Resolved Minor
May 29, 2025 - Started 11 months ago - Lasted 11 days
Official incident page

Incident Report

[EN]: The Mexican PEP database is showing intermittence, some verifications will receive an internal error at this particular verification step. [ES]: La base de datos de PEP México está mostrando intermitencia, algunas verificaciones recibirán un error interno en este paso de verificación en particular. [PT]: O banco de dados do PEP mexicano está apresentando intermitência, algumas verificações receberão um erro interno nessa etapa específica de verificação.
Components affected
MetaMap Mexico - PEP

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/09/2025 08:29AM

[EN]:
The Mexican PEP database is working again, and the verifications are being processed correctly.

[ES]:
La base de datos del PEP de México esta funcionando nuevamente, y las verificaciones se están procesando correctamente.

[PT]:
A base de dados do PEP de México esta funcionando novamente, e as verificações estão sendo processadas corretamente.

INVESTIGATING 11 months ago - at 05/29/2025 04:44PM

[EN]:
The Mexican PEP database is showing intermittence, some verifications will receive an internal error at this particular verification step.

[ES]:
La base de datos de PEP México está mostrando intermitencia, algunas verificaciones recibirán un error interno en este paso de verificación en particular.

[PT]:
O banco de dados do PEP mexicano está apresentando intermitência, algumas verificações receberão um erro interno nessa etapa específica de verificação.

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