Outage in MetaMap
Platform degradation
Resolved MajorIncident Report
We detected degradation in the onboarding process, this is currently being investigated as top priority and we should provide more information and the resolution soon.
Components affected
MetaMap API / SDKsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/29/2025 01:47PM
[EN]
We've received internal confirmation that the solution has already been implemented.
We'll continue to closely monitor the situation and will notify you once all systems are fully back to their regular status.
[ES]
Hemos recibido confirmación interna de que la solución ya ha sido implementada.
Continuaremos monitoreando de cerca la situación y les notificaremos una vez que todos los sistemas hayan regresado completamente a su estado habitual.
[PT]
Recebemos confirmação interna de que a solução já foi implementada.
Seguiremos monitorando de perto a situação e avisaremos assim que todos os sistemas estiverem totalmente restabelecidos ao seu estado habitual.
MONITORING
7 months ago - at 09/26/2025 03:06PM
[EN]
We've received internal confirmation that the solution has already been implemented.
We'll continue to closely monitor the situation and will notify you once all systems are fully back to their regular status.
[ES]
Hemos recibido confirmación interna de que la solución ya ha sido implementada.
Continuaremos monitoreando de cerca la situación y les notificaremos una vez que todos los sistemas hayan regresado completamente a su estado habitual.
[PT]
Recebemos confirmação interna de que a solução já foi implementada.
Seguiremos monitorando de perto a situação e avisaremos assim que todos os sistemas estiverem totalmente restabelecidos ao seu estado habitual.
MONITORING
7 months ago - at 09/26/2025 02:47PM
[EN]
We've received internal confirmation that the solution has already been implemented.
We'll continue to closely monitor the situation and will notify you once all systems are fully back to their regular status.
[ES]
Hemos recibido confirmación interna de que la solución ya ha sido implementada.
Continuaremos monitoreando de cerca la situación y les notificaremos una vez que todos los sistemas hayan regresado completamente a su estado habitual.
[PT]
Recebemos confirmação interna de que a solução já foi implementada.
Seguiremos monitorando de perto a situação e avisaremos assim que todos os sistemas estiverem totalmente restabelecidos ao seu estado habitual.
IDENTIFIED
7 months ago - at 09/26/2025 01:43PM
We detected degradation in the onboarding process, this is currently being investigated as top priority and we should provide more information and the resolution soon.
IDENTIFIED
7 months ago - at 09/26/2025 01:22PM
We detected degradation in the onboarding process, this is currently being investigated as top priority and we should provide more information and the resolution soon.
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