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Outage in MetaMap

[Incident] Argentinian Facematch Goverment Check

Resolved Major
March 31, 2026 - Started 1 day ago - Lasted about 8 hours
Official incident page

Incident Report

[EN]: The Argentinian Facematch Govcheck database is currently unavailable, verifications are not being processed as expected. The provider is already investigating. [ES]: La base de datos donde validamos el chequeo gubernamental Facematch no está disponible actualmente, las verificaciones no están siendo procesadas como se espera. Actualmente el proveedor está investigando este problema. [PT]: A base de dados onde validamos o Argentinian Facematch Govcheck, está indisponível no momento, e as verificações não estão sendo processadas como esperado. O fornecedor já está investigando.

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Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 03/31/2026 07:50PM

[EN]:
The Argentinian Facematch Govcheck database has stabilized, and verifications are being processed correctly.

[ES]:
La base de datos de Facematch Govcheck de Argentina se ha estabilizado, y las verificaciones se están procesando correctamente.

[PT]:
A base de dados de Facematch Govcheck da Argentina tornou-se estável novamente, e as verificações estão sendo processadas corretamente.

INVESTIGATING 1 day ago - at 03/31/2026 11:24AM

[EN]:
The Argentinian Facematch Govcheck database is currently unavailable, verifications are not being processed as expected. The provider is already investigating.

[ES]:
La base de datos donde validamos el chequeo gubernamental Facematch no está disponible actualmente, las verificaciones no están siendo procesadas como se espera. Actualmente el proveedor está investigando este problema.

[PT]:
A base de dados onde validamos o Argentinian Facematch Govcheck, está indisponível no momento, e as verificações não estão sendo processadas como esperado. O fornecedor já está investigando.

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