Outage in Mews

Downgraded Performance

Resolved Minor
December 02, 2024 - Started 19 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have had some properties advising of an error message when trying to charge payments through Stripe Mews terminals We are currently looking into this. Thank you for your patience while we investigate.
Components affected
Mews Payments
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 12/02/2024 03:12PM

We think the impact from the issue is over.

INVESTIGATING 19 days ago - at 12/02/2024 01:36PM

We have had some properties advising of an error message when trying to charge payments through Stripe Mews terminals
We are currently looking into this.
Thank you for your patience while we investigate.

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