Outage in Mews
Failing payments, misssing reservations from channel managers
Resolved Major
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Outage Details
PCI proxy is experiencing outage thus new reservations from channel managers aren't created.
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/23/2025 08:23AM
An outage on our partner PCI Proxy’s side — has been resolved. We’ve recovered the missing reservations from Booking.com and will contact affected partners. If you’re still missing any reservations from this timeframe, please manually push them from your intranet to ensure proper delivery to Mews. We apologize for the inconvenience caused.
https://status.pci-proxy.com/incidents/f8bs962rwkkj
MONITORING
3 days ago - at 06/23/2025 08:01AM
PCI proxy confirmed services are back online. New reservations from channel managers are being created. Payments are being processed successfully.
IDENTIFIED
3 days ago - at 06/23/2025 07:45AM
PCI proxy is experiencing outage thus new reservations from channel managers aren't created.
Latest Mews outages
PCI proxy is under maintenace - 4 days ago
Investigating issues with Mews Kiosk - 7 days ago
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