Outage in Mews
Failing payments, misssing reservations from channel managers
Resolved MajorIncident Report
PCI proxy is experiencing outage thus new reservations from channel managers aren't created.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 06/23/2025 08:23AM
An outage on our partner PCI Proxy’s side — has been resolved. We’ve recovered the missing reservations from Booking.com and will contact affected partners. If you’re still missing any reservations from this timeframe, please manually push them from your intranet to ensure proper delivery to Mews. We apologize for the inconvenience caused.
https://status.pci-proxy.com/incidents/f8bs962rwkkj
MONITORING
4 months ago - at 06/23/2025 08:01AM
PCI proxy confirmed services are back online. New reservations from channel managers are being created. Payments are being processed successfully.
IDENTIFIED
4 months ago - at 06/23/2025 07:45AM
PCI proxy is experiencing outage thus new reservations from channel managers aren't created.
Latest Mews outages
Updates to channel managers are delayed - 1 day ago
Service Impact Due to DST Change - 2 days ago
Delayed delivery of webhooks - 9 days ago
Issue with Mews - 13 days ago
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