Outage in Mews

Service Disruption Notice

Resolved Major
May 27, 2025 - Started 21 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We’re currently experiencing a service disruption due to an issue with one of our technology partners. As a result, some features may appear offline or unavailable at the moment. Our team is actively investigating and working to restore full functionality as quickly as possible. We’ll continue to share updates as we have them. Thank you for your patience and understanding.
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 05/27/2025 04:59PM

The issue has been fully resolved by our service provider, we've verified the recovery on our end and will continue to monitor for stability, but no further impact is expected.

MONITORING 21 days ago - at 05/27/2025 03:30PM

Our service provider has implemented a fix for the issue, and we are currently seeing continued signs of recovery. We are closely monitoring the situation to ensure full stability is restored across all services and we'll provide further updates as the resolution is confirmed by our service provider.

For more details, you can follow updates from our provider directly here: https://status.launchdarkly.com/incidents/v1np1l7lpdrd

IDENTIFIED 21 days ago - at 05/27/2025 02:45PM

We’ve confirmed the root cause of the issue with our service provider, who has been notified and is actively working on a fix. As of now, they’ve made partial progress in resolving the outage, and we’re seeing signs of improvement in our services.

INVESTIGATING 21 days ago - at 05/27/2025 02:17PM

We’re currently experiencing a service disruption due to an issue with one of our technology partners. As a result, some features may appear offline or unavailable at the moment. Our team is actively investigating and working to restore full functionality as quickly as possible. We’ll continue to share updates as we have them. Thank you for your patience and understanding.

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