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Outage in Mews

Investigating issues with with changing dates on reservations

Resolved Minor
April 21, 2026 - Started 10 days ago - Lasted about 3 hours
Official incident page

Incident Report

we are aware of the fact that customers may be unable to change the dates on reservations. We are working to resolve the issue
Components affected
Mews Operations

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 04/21/2026 02:58PM

We've confirmed the impact from the issue is over.

MONITORING 10 days ago - at 04/21/2026 12:20PM

We have identified a fix and are monitoring it. Users should be able to change dates again on reservations in the reservations module of the PMS

INVESTIGATING 10 days ago - at 04/21/2026 12:12PM

We identified that this issue affects only the reservation module of the PMS.

INVESTIGATING 10 days ago - at 04/21/2026 12:09PM

we are aware of the fact that customers may be unable to change the dates on reservations. We are working to resolve the issue

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