Outage in Mews

Investigating issues with Mews Kiosk

Resolved Minor
June 17, 2025 - Started about 7 hours ago - Lasted about 3 hours
Official incident page

Need to monitor Mews outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Mews, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating reports of an issue affecting the latest version of Mews Kiosk. Customers are currently unable to continue on the registration card. The team is actively working to identify the cause, and we will provide updates as soon as possible.
Components affected
Mews Guest Journey
Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 06/17/2025 03:21PM

We think the impact from the issue is over. Kiosk Customers can now perform operations on the Kiosk.

MONITORING about 7 hours ago - at 06/17/2025 01:31PM

The team has resolved the issue, and we are closely monitoring the system to ensure stability.

INVESTIGATING about 7 hours ago - at 06/17/2025 01:02PM

We are currently investigating reports of an issue affecting the latest version of Mews Kiosk. Customers are currently unable to continue on the registration card. The team is actively working to identify the cause, and we will provide updates as soon as possible.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook