Outage in Mews
Kiosk showing white loading screen
Resolved MajorIncident Report
We've spotted that something has gone wrong with the latest version (4.25) of the Kiosk. We're currently investigating the issue, and will provide an update soon.
Components affected
Mews Guest JourneyTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/19/2025 08:47AM
The issue is now fully resolved. Mews is now operating as expected.
INVESTIGATING
11 months ago - at 06/18/2025 04:51PM
The fix seems to have resolved some instances, however there continues to be instances showing a white loading screen, we are continuing to investigate
INVESTIGATING
11 months ago - at 06/18/2025 12:15PM
We've spotted that something has gone wrong with the latest version (4.25) of the Kiosk. We're currently investigating the issue, and will provide an update soon.
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