Outage in Mews
Investigating issues with Mews Kiosk
Resolved Minor
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Outage Details
We are currently investigating reports of issues affecting Mews Kiosk. Customers are reporting that guests can't progress from registration card and are unable to submit the data.
The Mews team is actively working to identify the cause, and we will provide updates as soon as possible.
Components affected
Mews Guest JourneyLatest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 06/20/2025 12:52PM
The issue is now fully resolved. Mews Kiosk is now operating as expected.
MONITORING
7 days ago - at 06/19/2025 04:20PM
The team has resolved the issue, and we are closely monitoring the system to ensure stability.
INVESTIGATING
7 days ago - at 06/19/2025 02:14PM
We are currently investigating reports of issues affecting Mews Kiosk. Customers are reporting that guests can't progress from registration card and are unable to submit the data.
The Mews team is actively working to identify the cause, and we will provide updates as soon as possible.
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