Outage in Mews
Downgraded Performance
Resolved MinorIncident Report
We have noticed a downgraded performance of the system.
We are currently looking into it.
Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/30/2025 11:56AM
The issue was resolved on Friday, our monitoring over the weekend confirms this
MONITORING
10 months ago - at 06/26/2025 02:17PM
We have identified the reason for the degraded performance and fixed it. We are currently monitoring the system.
INVESTIGATING
10 months ago - at 06/26/2025 10:02AM
We've identified a query which is causing higher load on our systems. We're working with the team to optimise this.
The increase in latency is marginal and we're not receiving reports of significant impact.
INVESTIGATING
10 months ago - at 06/26/2025 08:56AM
We can see a small increase in latency to API's and we are narrowing down the root cause.
The user experience looks to be relatively unaffected but are working hard to improve the experience back to our baseline.
INVESTIGATING
10 months ago - at 06/26/2025 08:29AM
We have noticed a downgraded performance of the system.
We are currently looking into it.
Thank you for your patience.
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