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Outage in Mews

Expedia updates and reservations failing

Resolved Minor
July 01, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

Credentials were accidently changed, causing the username and password error.
Components affected
Mews Marketplace

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/01/2025 01:06PM

All operations are back to normal.

IDENTIFIED 10 months ago - at 07/01/2025 12:40PM

We have re enabled all operation that were disabled due to the incident.

Now we will retry all failed items.

IDENTIFIED 10 months ago - at 07/01/2025 11:29AM

We have fixed the credential issue — new reservations should now be going through.

Some operations in integrations remain temporarily disabled.

We will restore those operations and requeue any items that failed.

IDENTIFIED 10 months ago - at 07/01/2025 11:27AM

Credentials were accidently changed, causing the username and password error.

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