Outage in Mews

Mews BI Unavailable Due to Azure Databricks Service Disruption

Resolved Major
July 01, 2025 - Started 4 months ago - Lasted about 3 hours
Official incident page

Incident Report

Mews BI is currently unavailable due to a service disruption affecting Azure Databricks. Dashboards are not loading. We are monitoring the situation closely and will share updates as they become available.
Components affected
Mews Business Intelligence

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/01/2025 06:07PM

The issue with our cloud provider (Azure Databricks) has been resolved, and Mews BI is fully operational again. Thank you for your patience.

MONITORING 4 months ago - at 07/01/2025 05:06PM

The issue with our cloud provider (Azure Databricks) has been resolved. Mews BI is now operational again. We are currently monitoring to ensure full stability.

IDENTIFIED 4 months ago - at 07/01/2025 04:22PM

Mews BI remains unavailable due to an ongoing issue with our cloud provider (Azure Databricks). We’re actively monitoring the situation and will provide another update as soon as we have more information.

IDENTIFIED 4 months ago - at 07/01/2025 03:13PM

We are currently experiencing a service disruption affecting the Mews Business Intelligence (BI) platform due to an outage in Azure Databricks. As a result, users may be unable to access dashboards, view reports, or run data queries. Our team is actively monitoring the situation and is working closely with our cloud provider to resolve the issue as quickly as possible.

IDENTIFIED 4 months ago - at 07/01/2025 03:11PM

We are currently experiencing a service disruption affecting the Mews Business Intelligence (BI) platform. At this time, users may encounter issues with accessing dashboards, viewing reports, or running data queries. Our team has identified the root cause and is actively working to resolve the problem.

IDENTIFIED 4 months ago - at 07/01/2025 03:07PM

Mews BI is currently unavailable due to a service disruption affecting Azure Databricks. Dashboards are not loading. We are monitoring the situation closely and will share updates as they become available.

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