Outage in Mews

Issue with availability adjustment

Resolved Minor

July 11, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are experiencing an issue with the availability adjustment feature in the Availability & Occupancy Report. For availability adjustments, please use the Adjustment button (pencil icon) in the pop-up window that appears when you click on a room category in the A&O report’s availability section. The Mews team identified the issue and is working on a resolution. Further updates will follow as we make progress.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/11/2025 11:43AM

The issue affecting an availability adjustment from the Availability & Occupancy report has been resolved. Functionality has been fully restored, and the functionality in the report is now working correctly.
Thank you for your patience.

IDENTIFIED 10 months ago - at 07/11/2025 11:00AM

The Mews team identified the issue and is working on a resolution. Further updates will follow as we make progress.

IDENTIFIED 10 months ago - at 07/11/2025 09:18AM

We are experiencing an issue with the availability adjustment feature in the Availability & Occupancy Report. For availability adjustments, please use the Adjustment button (pencil icon) in the pop-up window that appears when you click on a room category in the A&O report’s availability section.

The Mews team identified the issue and is working on a resolution. Further updates will follow as we make progress.

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