Outage in Mews

Issue with availability adjustment

Resolved Minor
July 11, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

Need to monitor Mews outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Mews, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing an issue with the availability adjustment feature in the Availability & Occupancy Report. For availability adjustments, please use the Adjustment button (pencil icon) in the pop-up window that appears when you click on a room category in the A&O report’s availability section. The Mews team identified the issue and is working on a resolution. Further updates will follow as we make progress.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/11/2025 11:43AM

The issue affecting an availability adjustment from the Availability & Occupancy report has been resolved. Functionality has been fully restored, and the functionality in the report is now working correctly.
Thank you for your patience.

IDENTIFIED 2 days ago - at 07/11/2025 11:00AM

The Mews team identified the issue and is working on a resolution. Further updates will follow as we make progress.

IDENTIFIED 2 days ago - at 07/11/2025 09:18AM

We are experiencing an issue with the availability adjustment feature in the Availability & Occupancy Report. For availability adjustments, please use the Adjustment button (pencil icon) in the pop-up window that appears when you click on a room category in the A&O report’s availability section.

The Mews team identified the issue and is working on a resolution. Further updates will follow as we make progress.

Latest Mews outages

Terminal Multicurrency payment issue (for properties with Multicurrency enabled) - 2 days ago
Failing payments, misssing reservations from channel managers - 8 days ago
Mews BI Unavailable Due to Azure Databricks Service Disruption - 12 days ago
Expedia updates and reservations failing - 12 days ago
Downgraded Performance - 17 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook