Outage in Mews
Issues with reservation processing
Resolved MinorIncident Report
We have identified an issue affecting reservation processing. Our system is currently unable to import upcoming reservations from our partners.
We are actively investigating the root cause and will provide an update as soon as possible.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 07/16/2025 01:56PM
The issue has been resolved, and all previously failed items have been retried successfully.
MONITORING
4 months ago - at 07/16/2025 01:21PM
We identified the problem and have implemented a fix. Reservation processing from partner operations is now functioning correctly.
INVESTIGATING
4 months ago - at 07/16/2025 12:40PM
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
INVESTIGATING
4 months ago - at 07/16/2025 12:25PM
We have identified an issue affecting reservation processing. Our system is currently unable to import upcoming reservations from our partners.
We are actively investigating the root cause and will provide an update as soon as possible.
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