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Outage in Mews

Adding products to an open bill of a company profile results in an error

Resolved Major
July 23, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

We have received reports regarding our users not being able to add products to open bills of companies. We have already identified the cause and are working promptly on delivering a fix.
Components affected
Mews Operations

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/23/2025 03:55PM

The issue is now fully resolved. Mews is now operating as expected.

MONITORING 10 months ago - at 07/23/2025 01:57PM

We have identified the issue and we have rolled out the fix. We are closely monitoring for any incoming errors. Customers are being advised to reload the page in case the issue persists.

IDENTIFIED 10 months ago - at 07/23/2025 01:47PM

We have received reports regarding our users not being able to add products to open bills of companies. We have already identified the cause and are working promptly on delivering a fix.

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