Outage in Mews
booking.com direct taxes inclusivity.
Resolved MinorIncident Report
We are investigating the cause of wrong behaviour of taxes
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/12/2025 05:23PM
Affected reservations are now fixed
IDENTIFIED
8 months ago - at 09/12/2025 02:01PM
We’re currently resolving all reservations impacted during the outage period. You may receive email as we work through the fixes.
IDENTIFIED
8 months ago - at 09/11/2025 02:53PM
All reservations created or modified between 10/09/2025 8:00am UTC and 11/09/2025 2:15pm UTC may have incorrect prices. We are currently working on a fix for those affected reservations. For a quicker solution, you can update the reservations manually
IDENTIFIED
8 months ago - at 09/11/2025 02:24PM
We disabled the feature so new reservations should now have the correct tax.
INVESTIGATING
8 months ago - at 09/11/2025 02:01PM
We are investigating the cause of wrong behaviour of taxes
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