Outage in Mews

BestWestern connection issues

Resolved Major
December 14, 2025 - Started 19 days ago - Lasted about 1 hour
Official incident page

Incident Report

BestWestern is experiences issues with inventory and reservation. We are monitoring the situation.

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 12/14/2025 06:54AM

The failed items have been successfully retried, and the connection with BW is back to normal. Thank you for your patience.

MONITORING 19 days ago - at 12/14/2025 06:43AM

Best Western connections have returned to normal. Monitoring is ongoing, and failed items are being retried.

INVESTIGATING 19 days ago - at 12/14/2025 06:27AM

We have reached out to Best Western and are currently waiting for a response. In the meantime, the system is being monitored and recovery is being prepared for the failed items.

INVESTIGATING 19 days ago - at 12/14/2025 06:03AM

BestWestern is experiences issues with inventory and reservation.
We are monitoring the situation.

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